n8n Integration with Messaging API & GPT for Customer Support

4 weeks ago on
Upwork Upwork
n8n OpenAI API Integration Customer Support Automation

We're looking for an experienced developer to set up an n8n workflow that integrates a messaging platform API with OpenAI GPT to automate customer support tasks.


Responsibilities:
- Integration of a messaging API with n8n
- Setup of automated workflows for handling incoming messages
- Connection to OpenAI’s GPT API to generate dynamic responses
- Logging and tracking of conversations
- Basic error handling and fallback mechanisms


Ideal candidate:
- Deep experience with n8n (self-hosted or cloud)
- Skilled in API integrations and webhook setups
- Familiarity with OpenAI GPT usage and prompt handling
- Background in automating customer service tasks is a plus


Please share examples of similar automation projects you’ve done. We’re ready to move quickly with the right person.

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