Business Analyst for Requirements & Ticket Management
Upwork
We are looking for a Business Analyst to manage client requests and ensure effective communication between clients and developers. You will convert client emails and calls into clear requirements, draft tickets in ClickUp, maintain backlog, and provide weekly updates without requiring constant oversight.
Responsibilities:
Turn incoming client communications into written requirements
Write clear tickets in ClickUp
Maintain client-specific backlogs
Communicate effectively with clients to gather necessary details and updates
Prepare agendas for client calls and document decisions
Requirements:
Excellent written English
Experience in writing clear user stories and tickets
Familiarity with ClickUp or similar tools
Basic technical knowledge of APIs and databases
Availability during European working hours
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