Full-Time Automation & AI Engineer with MSP & Datto RMM Experience
$15–40 / hour
Upwork
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Join a thriving managed service provider (MSP) as a full-time engineer, blending automation with AI to elevate service delivery. You'll work with Datto RMM to automate routine tasks, identify issues within Autotask, and develop AI-driven solutions to enhance operational efficiency.
Key Responsibilities: Automate tasks using Datto RMM, design remediation workflows for ticketing issues, and implement AI strategies to predict and solve problems. Use n8n to integrate AI into automation workflows for improved diagnostics.
Qualifications: Full-time availability, experience in an MSP setting, expertise with Datto RMM and ticketing systems, and strong automation skills like PowerShell and n8n.